Legal notice
Information pursuant to Article 10 LSSI-CE (Law 34/2002 on Information Society Services and Electronic Commerce, Spain) and taking into account Law 3/2003 of the Statute of Consumers and Users of the Canary Islands.
Service provider
Vet en Ruta S.L.
NIF: B93908325
Represented by Lennert Maurice Gerber, sole administrator
Registered office: Caserío El Miradero, 21, 38434 Icod de los Vinos, Santa Cruz de Tenerife, España
Business contact and correspondence address: Carretera General del Norte, entrada 319–321, local 4B, Tacoronte, Tenerife, España
This is our office and storage base. It is not a veterinary clinic and does not receive clients or animals for treatment. Veterinary care takes place during home visits.
Contact
Phone: +34 611 791 672
Email: contact@vetenruta.es
Website: vetenruta.es
Tax identification (NIF / CIF)
Vet en Ruta S.L. · NIF: B93908325.
Commercial registry
Registro Mercantil de Santa Cruz de Tenerife · Section 8 · Sheet TF-78217 · Entry 1, dated 4 September 2026 · IRUS 1000478691080.
Professional title and regulations
Responsible veterinarian: Yolanda Hernández Delgado · Grado en Veterinaria, Universidad de Las Palmas de Gran Canaria (Spain, 2018) · Registration number 1017 at the Colegio Oficial de Veterinarios de Santa Cruz de Tenerife. The name and professional identification of the veterinarian who actually treats your animal appear in the treatment records.
Applicable professional rules include Law 44/2003, Royal Decree 666/2023 and the Código Deontológico para el ejercicio de la profesión veterinaria.
Professional liability insurance
Professional and operating liability insurer: A.M.A., Agrupación Mutual Aseguradora, Mutua de Seguros a Prima Fija. Contact: tenerife@amaseguros.com · +34 922 244 070 · A.M.A.. Territorial scope: damage occurring in Spain and liability recognised by Spanish courts, subject to the policy terms. Information about cover for the specific service is available before contracting through contact@vetenruta.es. Policy numbers and full contracts are not published.
Responsible for content
Lennert Maurice Gerber, reachable at contact@vetenruta.es.
Consumer dispute resolution
Send complaints to contact@vetenruta.es or call +34 611 791 672. We provide a written acknowledgement with a reference number and reply within 15 working days. Official complaint forms are available electronically and on paper (see below). You may also contact your local OMIC or the Dirección General de Consumo del Gobierno de Canarias.
Disclaimer
Despite careful content checks, we accept no liability for the accuracy, completeness, or timeliness of the content provided. Liability for direct or indirect damages arising from the use of this website is, to the extent legally permissible, excluded.
Links policy
This website may contain links to external third-party websites whose content is the sole responsibility of their respective operators. Vet en Ruta has no influence over the content of linked pages and does not adopt it as its own; linking does not imply endorsement or approval of the content. Where unlawful content becomes known, such links will be removed without delay.
Intellectual property
All content published on this website – including text, images, graphics, logos, icons, software, trademarks, and source code – is protected by the Spanish Intellectual Property Act (Royal Legislative Decree 1/1996) and the applicable international treaties. All rights reserved. Any reproduction, distribution, public communication, or adaptation requires the prior express written consent of Vet en Ruta.
Codes of conduct
Vet en Ruta has not formally adhered to any industry-specific code of conduct within the meaning of Article 10.1.g LSSI-CE at this time. We nevertheless commit to upholding the professional rules of the Consejo General de Colegios Veterinarios de España and standard good business practice.
Official complaint forms
Scan the QR code or open the Government of the Canary Islands electronic form. You can also ask our vet for a printed form.
First send your complaint to contact@vetenruta.es. We provide a written acknowledgement with a reference number and reply within 15 working days.
Last updated: 27 October 2026